City of Harrisonburg; Departmental Systems Analyst

posted: Sept. 13, 2022

The Departmental Systems Analyst position within the Public Transportation Department is a full-time position with benefits and a preferred hiring range of $22.21 – $25.54 per hour (equivalent to $46,196 – $53,123 annually). The ideal candidate for this position will perform technical work maintaining department systems, software, and hardware.

As the Departmental Systems Analyst, you’ll:

  • Assist in the maintenance and operations of Public Transportation systems and functions;
  • Provide basic computer support and troubleshooting support services to departmental users and responds to requests related to systems, assets, and maintenance information;
  • Document procedures, plans, and system requirements and train users on systems;
  • Maintain software support agreements and patch levels;
  • Collaborate with management to maintain departmental technology plan by reviewing business practices and making recommendations to improve processes;
  • Develop requirements, install, configure, and maintain hardware items throughout the lifecycle of the technology hardware devices;
  • Prepare, implement, and execute emergency response plans and protocols to facilitate the recovery of critical operational IT systems in the Public Transportation Department in collaboration with the IT Department;
  • Serve as a liaison between department and software vendors;
  • Prepare and manage requests for proposals and invitation to bid documents relating to technology;
  • Report and participate in budget preparation by providing information on service contracts related to the department’s information technology systems.

The ideal candidate for this position will have a variety of knowledge, skills, and abilities as listed in the class specification.

More info and application:
https://www.governmentjobs.com/careers/harrisonburg/jobs/3687274/technology-support-specialist

City of Harrisonburg; Technology Support Specialist

posted: Sept. 13, 2022

The Technology Support Specialist is a full-time position with benefits and a preferred hiring range of $19.76 – $22.72 per hour (equivalent to $41,100 – $47,257 annually); however, an exact salary will be determined based upon the selected candidate’s qualifications and in compliance with City Policy Section 3: Compensation.

As a Technology Support Specialist:

  • Install and troubleshoot workstations, printers, mobile devices, VOIP phones, AV equipment, and other similar equipment;
  • Replace defective parts and repair and clean equipment and components, as needed;
  • Perform general preventative maintenance, as needed;
  • Install operating systems and application software;
  • Install network wiring, as needed;
  • Assist users in the effective use of applications by responding to user questions;
  • Attend training, seminars, and conferences to maintain/enhance current subject matter knowledge;
  • Participate in on-call status when response to off-hours situations is needed.The ideal candidate for this position will have a variety of knowledge, skills, and abilities as listed in the class specification.

More info and application:
https://www.governmentjobs.com/careers/harrisonburg/jobs/3687274/technology-support-specialist

IT Support Service Technician Level 2 (InterChange) 

Posted: May 2022

General Information: 

Level 2  IT Support Service Technicians are responsible for handling Support Service tickets that Level 1 Technician(s) are unable to handle. Additionally, this role is expected to handle longer-term, project-related tasks and be a credible expert in critical,  non-ERP software solutions utilized by our organization. This includes help desk monitoring, workstation configuration, Active Directory management, etc. 

Duties and Responsibilities: 

  • Execute assigned support tickets in reasonable, defined time
  • Provide backup coverage, for level 1 technicians, monitoring, prioritizing, and distributing internal help desk inquiries when level 1 technicians are out and/or working on tickets. 
  • Provide technical assistance and training to end-users
  • Assist with creating and enhancing systems training documentation as required Provide remote system support (to offsite locations) as required Maintain knowledge of overall company network and server architecture Learn and understand all organizational software applications supported by the support services team
  • Lead projects related to implementing, maintaining, and troubleshooting general facility IT infrastructure including, but not limited to: ISP connectivity, wireless infrastructure and hardware devices, telecommunications, and low voltage cabling (private fiber and ethernet).

Position Education & Experience:

  • Bachelor’s degree in IT-related field, or equivalent work-related experience
  • 4+ years experience in Information Systems, Project Management, or Help Desk  environment preferred, not required 
  • CompTIA A+ certification is a plus, not required
  • CompTIA Security+ certification is a plus, not required

Full details, application, and several additional job opportunities at:

interchangeco.com/employment

Application Development and Support (JMU)

Posted: May 2022

General Information: 

James Madison University is accepting applications for a highly motivated, dedicated individual to serve as part of the IT-Information Systems Team supporting the university’s applications. The successful candidate will be responsible for the maintenance and support of moderate to complex web-based and client-server applications.

Duties and Responsibilities: 

This position will be responsible for full software development lifecycle efforts (analysis, design, development/integration, implementation, and support) for complex projects related to University Information Systems. This position is telework eligible.

Qualifications:

  • Experience in an ERP Environment such as Oracle, PeopleSoft, Ellucian Advance or other large integrated business applications.
  • Experience with complex relational database designs and query languages such as SQL and PL/SQL.
  • Experience working with Java, .NET, or other current languages/frameworks.
  • Demonstrated experience with software development in the medium to large complex application environments.
  • Demonstrated, excellent organizational and planning skills.
  • Ability to work independently and in teams.
  • Exceptional listening and communication skills; one who can effectively convey information verbally and in writing.
  • Interpersonal skills for building effective business relationships with customers and stakeholders that lead to successful requirements gathering and timely fulfillment of solutions.

Full details, application, and several additional job opportunities at:

https://joblink.jmu.edu/postings/11893

Endpoint Engineering Lead (JMU)

Posted: April 2022

General Information: 

James Madison University IT – Computing Support is accepting applications for a qualified individual to fill the position of Endpoint Engineering Lead. This position will serve as the technology lead for university endpoint management, supervise a team of endpoint engineers and provide quality planning, and functional and technical support for complex systems and solutions.

Duties and Responsibilities: 

  • Provide strategic leadership for university endpoint management
  • Provide technical leadership for university endpoint management
  • Provide effective direction, leadership, management, and support for daily operations of the endpoint engineering team
  • Support application maintenance
  • Support customer’s effective communication and resolution of customer problems. Facilitate support to resolve questions and problem

Required:

  • Demonstrated ability to work with Microsoft Active Directory and Microsoft Endpoint Manager (System Center Configuration Manager) environments
  • Advanced abilities and experience in Microsoft Windows and Apple Macintosh operating systems
  • Experience working with a variety of mobile platforms/technologies
  • Demonstrated troubleshooting skills
  • Ability to work independently and manage multiple priorities
  • Excellent interpersonal skills including the ability to communicate with both technical and non-technical individuals
  • Demonstrated experience managing projects and ability to perform project management tasks successfully, effectively, and efficiently
  • Ability to apply and interpret user requirements, apply logical sequencing to improve or change business processes and rapidly learn computer software

Preferred:

  • Demonstrated ability to work with mobile management platforms such as Microsoft Intune
  • Demonstrated ability to manage and deploy endpoint protection products such as Symantec EP, Windows Defender, and/or Jamf Protect
  • Demonstrated ability to work with VMware Horizon
  • Demonstrated ability to work with Jamf Pro
  • Undergraduate degree in computer science or equivalent training and experience

Full details, application, and several additional job opportunities at:

https://joblink.jmu.edu/postings/11752

IT Network Administrator (HCHC)

Posted: March 2022

Healthy Community Health Centers: 

Healthy Community Health Centers (formerly Harrisonburg Community Health Center) was created in 2008 to help the medically underserved population of the city of Harrisonburg and the surrounding areas. This organization is an NCQA recognized Patient-Centered Medical Home which is consistently looking for a way to reaffirm its mission: To provide patient-centered healthcare that is accessible and affordable to all. Providers, Nurses, and Staff provide help to the community in ways some patients previously thought were not possible. HCHC creates an environment of community service that lets employees reconnect with the reason they were first interested in healthcare.

Duties and Responsibilities: 

  • IT Network Administrator will be responsible for installing, configuring, and maintaining the network infrastructure and associated applications such as DHCP, DNS, and network management and monitoring software.
  • The Administrator will be responsible for managing a Voice Over IP (VOIP) phone system and configuring features of the system (i.e. hunt groups, voicemail, and call trees).
  • The Administrator will provide guidance and recommendations to improve the security of all systems and will monitor professional resources to stay informed of cyber threats so that appropriate action can be taken.
  • The Administrator will be responsible for monitoring vendor sites to check for software updates and for applying those updates in accordance with the IT downtime protocols.
  •  The Administrator will develop and maintain the network infrastructure documentation and processes required for daily operations and for disaster recovery. The position will monitor systems and services to ensure availability and respond promptly to all system outages.
  • The Administrator will work alone and with other IT Staff to resolve end-user issues and to document the resolution in the IT Helpdesk system.

Required:

  • Associate or Bachelor’s degree in IT-related field.
  • 2 years of working experience as a Network Administrator.
  • Experience implementing, configuring, and maintaining network hardware and software.
  • Knowledge of network security best practices.
  • Strong proficiency in using the Microsoft Office Suite (Word, Excel, Outlook).
  • Demonstrated strong technical and analytical skills and the ability to solve complex problems.
  • Ability to collect and analyze data, create reports and make recommendations.
  • Ability to work individually and as part of a team.
  • Demonstrated effective organization skills.
  • Ability to manage projects through to completion.
  • Strong oral and written communication skills.

Preferred:

  • Experience installing and managing network hardware to include routers, switches, firewalls, wireless access points, Virtual Private Network (VPN) appliances, and associated software.
  • Experience managing a Voice Over IP (VOIP) phone system and associated features and services.
  • Experience with Virtual Computing environments as it relates to network configuration.
  • Experience with networking and management of a Microsoft infrastructure including both on-site and cloud environments.
  • Experience with system and network monitoring and management tools.
  • Industry certifications such as Network+, Security+ or CCNA.
  • Experience with Payment Card Industry (PCI) compliance

Full details, application, and several additional job opportunities at:

https://recruiting.paylocity.com/Recruiting/Jobs/Details/976098

React Developer (BidWrangler)

Posted: February 2022

About BidWrangler:

BidWrangler builds innovative technology for auction companies, including websites, white-label mobile apps, and a real-time bidding platform that powers both timed (eBay-style) and simulcast (live auctions with remote participants) auctions. Our customers span the globe from Australia to South Africa to Canada and the U.S., and they sell everything from small household items to multi-million dollar estates. Our customers love working with us because we help them reach more bidders, achieve higher sale prices, and more efficiently sell assets.

Job Details: 

  • Full-time position
  • Opportunity to work in our Harrisonburg, Va. office or remotely

Responsibilities:

  • Work closely with the development team and product owners to build code across the entire stack from React to Rails, including:
    • Developing full UI/UX for new customer-facing features in React/Redux
    • Adding APIs to the JSON/Rails backend when needed
    • Writing end-to-end tests, refactoring, and improving code quality, scalability, performance, and security.
    • Deploying code, monitoring operational performance, patching bugs, and when necessary rolling back problematic code.
    • Helping us to evolve our architecture to use the latest technologies (for example graphql+subscriptions, etc.)
  • Communicate effectively using your expertise, skills, and influence to help everyone on the team achieve even better results.
  • Participate in team meetings (such as our weekly “Show and Tell” meeting) and attend conferences as needed
  • Demonstrate an ownership mentality. We don’t hire people who just need a job. We hire people vested in the long-term performance and financial success of BidWrangler.
  • Develop your skills. Learn things you don’t already know; become even better at things that you do.
  • Learn about the auction industry. Understand BidWrangler’s customers, problems, and competitors.

Full details, application, and several additional job opportunities at:

https://www.bidwrangler.com/join-our-team

Security Engineering Manager (JMU)

Posted: February 2022

Duties/Responsibilities:

The Security Engineering Manager coordinates the IT organization’s technical activities to implement and manage security infrastructure, provides status updates to management, and completes work assigned to the security engineering team as a technical resource. The Security Engineering Manager is a full-time position that requires an individual to be able to translate the IT risk requirements and constraints of the business into technical control requirements and specifications. They must be able to provide leadership skills to manage highly technical staff and lead team projects.  They must also have technical security skills and be able to perform the work assigned to the security engineering team.

Required:

  • Provides leadership, supervision, performance evaluation, guidance, and encouragement to the security team.
  • The ability to work effectively within IT, and also with customers and vendors.
  • The ability to interact with JMU employees, build strong relationships at all levels and across all business units and organizations.
  • Ability to recommend, design, and implement new technologies that improve security.
  • Experience monitoring and analyzing the security of IT systems.
  • Understanding of information security concepts, protocols, industry best practices, and strategies.
  • Working knowledge of Security Information Event Management (SIEM) systems.
  • Knowledge of and experience working with enterprise firewalls and VPN appliances.
  • Proficient with Linux and Windows operating systems.
  • Strong analytical skills to analyze security requirements and relate them to appropriate security controls.
  • Coordinates and/or assists with incident response and event handling needs.
  • Ability to respond to requests for IT Security assistance after standard work hours.
  • Ability to work with minimal supervision.

Preferred Qualifications

  • Experience with common information security management frameworks, such as ISO 2700x, NIST SP 800 series.
  • Familiarity with applicable legal and regulatory requirements, including, but not limited to FERPAHIPAAGLBAPCIDSS.
  • A strong understanding of the business impact of security tools, technologies, and policies.
  • Experience securing cloud applications.
  • Experience securing Microsoft O365.
  • Knowledge of and experience in developing and documenting security architecture and plans, including strategic, tactical, and project plans.
  •  Proficiency in performing risk, business impact, control, and vulnerability assessments, and in defining treatment strategies.
  • Project management skills and experience in creating and managing project plans, including budgeting and resource allocation.
  • Experience working with legal, audit, and compliance staff.
  • Experience developing and maintaining policies, standards, and procedures.
  • SANSGSECCISSPCEH, or similar cybersecurity certifications desired.
  • A bachelor’s degree in information systems is preferred; an M.B.A. or M.S. in information security is also preferred.

Full details, application, and several additional job opportunities at:

https://joblink.jmu.edu/postings/11259

Tier III / Project Engineer (E-N Computers)

Posted: December 2021

Job Description: 

Do you love putting smiles on faces and thoughtfully solving IT problems? We do! Join E-N Computers in supporting our clients on the ground and remotely across our Virginia.

As an IT service provider to SMB, we are like the Marines of IT. Always learning the latest technologies. Being first deployed to difficult situations like ransomware. What’s unique about E-N Computers is that we work as a team. You don’t always have to do everything.

As a Tier III member of our Team, you will be in a full-time Engineering role that pays approximately $65,000.00 per year. In this role, your responsibilities will be to manage major changes and see through to the resolution of complex problems. You’ll need to have a good blend of people management, be process-oriented, and have a positive “can-do” customer-centered mindset.

Job Functions (includes but is not limited to):

  • Manage complex requests for change, incidents, and projects
  • Develop timelines and budgets
  • Manage expectations of non-technical users
  • Coach less experienced technicians
  • Respond to escalations and work on-call shifts
  • Administer users and permissions
  • Research and troubleshoot machine-generated alerts
  • Coordinate with 3rd party vendors
  • Maintain technical documentation
  • Work from your schedule
  • Enter your time in real-time
  • Communicate risks to management, let them know if you are stuck or behind schedule
  • Assist in continuous improvement initiatives to reduce reoccurring issues
  • Take the initiative and be proactive to fix issues before the client is impacted

Technical Skills:

  • Expert system administration knowledge of Windows servers, desktops, Office 365, and networks.
  • Confidence in managing changes to client’s production systems
  • Expert capabilities in triaging and remediating system problems and issues
  • Strong skills and capabilities to evaluate and tune systems to allow them to run efficiently.
  • Excellent Root/Cause analysis experience including the interpretation of Event logs, IIS logs, web. config, and Active Directory
  • Strong experience with system security including the management of Certificates, File Shares, Bitlocker, and Share level Permissions.
  • Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS, Domains, Active Directory, Group Policy. Additionally, the configuration, management, and troubleshooting of firewalls, switches, and routers.

Experience & Certification:

  • Requires a minimum of five years of experience in the service industry, preferably critical, customer service experience
  • Advanced Certifications (Microsoft/Cisco) supporting the defined skills are required
  • VMware certified professional, or associate is preferred

Full details, application, and several additional job opportunities at

https://www.encomputers.com/about/careers/#toggle-id-2 

Operations Research Systems Analyst (ATA)

Posted: November 2021

About ATA:

Our core business as “The Full-Stack Data Science Company” focuses on unifying data, infrastructure, and analytics bringing the same rigor and automation to the development and deployment of Artificial Intelligence and Machine Learning (AI/ML) models, data, and data science applications.

Summary:

The ORSA position is a full-time, remote role with a competitive salary. The Operations Research Systems Analyst (ORSA) is a consultative position in a technical organization responsible for addressing complex problems and producing strategic level assessments in the counter weapons of mass destruction domain.

Responsibilities:

  • The ORSA will provide objective, analytical, and critical thinking, and support analysis applying a wide range of theories, concepts, and methods.
    • This includes statistical inference, data mining, computer modeling/simulation, and mathematical programming
  • The ORSA will synthesize information and relationships from diverse sources.
    • This includes data from in-house programs; operations, activities, and investments; and open-source, operational, and intelligence reporting, comprehensively interrelating these into a coherent whole
  • The ORSA will produce, simplify and communicate data products via written and oral means to senior leaders internal and external to the client organization.

Qualifications:

  • Experience in one or more of the following technical disciplines: Physics, Information Systems, Network Sciences, Computer Sciences, Data Sciences, Information Science, Software Development, Data Architecture
  • Prior experience working in the field of chemical, biological, radiological, and nuclear defense, or related mission areas, helpful but not a hard requirement
  • Substantial experience writing and presenting work to stakeholders, teammates, and executive leadership in varying degrees of technical detail
  • Experience developing innovative concepts and approaches
  • Experience providing expertise in data fusion and data validation
  • Experience developing and documenting technical methodologies and models to determine priorities for identified threats, operational needs, and requirements using new and existing data repositories

Full details, application, and several additional job opportunities at

https://www.clearancejobs.com/jobs/5627916/operations-research-systems-analyst

Front End Developer, The Scylla Group | Winchester
Posted: December 2020

The Scylla Group has an immediate opening for a Front End Developer to work with our award winning team in Winchester, VA to build engaging and delightful experiences for web and mobile users. Your experience should demonstrate an empathy for users, a focus on simplicity, strong visual design sensibilities and clean, maintainable code.

This is a full-time salaried position with benefits and a flexible work environment.

The ideal candidate should be well-versed in front-end languages (HTML, CSS, JavaScript) and one or multiple web application frameworks (Angular, VueJS, React, et al). Experience with the Umbraco content management system is a plus!

The Scylla Group is an interdisciplinary agency versed in business strategy, digital design and information technology. We consistently work in the latest emerging technologies providing our clients with first class solutions.

 Additional information, application, and additional positions at https://www.scyllagroup.com/careers/

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